Browse Articles by Category

1708, 2025

5 Signs Your Documentation Is Going Stale

Most documentation just quietly goes stale. Outdated pages erode trust fast, and once your team stops believing the docs are accurate, they stop using them. Here are five red flags that signal it’s time for a cleanup.

1008, 2025

Making Documentation Part of Your Definition of Done

Your Definition of Done is more than a quality gate. It is a checklist that should include documentation. This post explains why updated docs are essential, the benefits of adding documentation to your DoD, and practical steps to make it happen.

208, 2025

Confluence Templates That Scale

Without structure, Confluence turns into a junk drawer. This post walks through how to build templates that don't just look good... but actually scale across teams and reduce chaos. From placeholder macros to smart buttons and future-proof metadata, you'll learn exactly what to include.

2707, 2025

Top 3 Doc Mistakes Teams Make (and How to Fix Them)

We have all been there. You spend weeks assembling a knowledge base. Your team quietly ignores it. The problem usually isn’t laziness. It is that the docs themselves create friction. Below are the three most common mistakes I see teams make and some straightforward ways to fix them.

2007, 2025

Your Quarterly Confluence Cleanup Checklist

Your Confluence system doesn’t need a total overhaul - it just needs a quarterly cleanup. In this post, I walk you through the exact checklist I use to keep documentation usable, trustworthy, and not buried under a mountain of stale content.

907, 2025

5 Proven Tactics to Drive Your Team into Confluence

Confluence only works if your team actually uses it. This post shares 5 battle-tested tactics to make that happen - without nagging, begging, or becoming the doc police. If you're tired of rebuilding your system from scratch, start here.